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Privacy Policy

Privacy Policy

Effective Date: August 26, 2026

At MuskMagic, we value your trust and are committed to protecting your personal information.

1. Information We Collect

  • Contact & Shipping Details: Name, email address, phone number, and delivery address.

  • Order History: Information regarding products purchased, order values, and delivery tracking.

  • Technical Information: IP address, device type, browser settings, and browsing behavior collected via standard cookies to optimize your store experience.

2. How We Use Your Information

  • To process, package, and ship your candle and crochet orders.

  • To provide delivery updates and support via WhatsApp or email.

  • To maintain and enhance website performance, security, and customer experience.

3. Data Protection & Sharing

  • We do not sell, rent, or trade your personal information to third parties.

  • Information is shared solely with trusted operational partners strictly necessary to fulfill your order (e.g., payment gateways and courier/delivery services).

4. Customer Rights

  • You may contact us at any time to request updates, corrections, or deletion of your stored customer account data.